Puerto Plata Cruise Port
Amber Cove Puerto Plata Dominican Republic cruise terminal upgrades and amenities
infraestructura

Amber Cove Upgrades

New rest areas and taxi zone expansion will be ready in January.

The Amber Cove cruise terminal has completed significant infrastructure improvements that will be available to passengers starting in January 2026. These updates are designed to significantly enhance the cruise passenger experience from the moment they disembark.

New Rest Areas

The renovated rest areas include:

  • Air-conditioned covered areas to escape the Caribbean heat
  • Premium lounges with complimentary beverage service
  • Free high-speed WiFi zones
  • Modernized children’s play areas
  • Panoramic viewpoints with bay views

Taxi and Transportation Zone Expansion

One of the most significant improvements is the new organized transportation area:

Features of the New System

  • Exclusive lanes for different types of transportation
  • Digital queue system to reduce wait times
  • Climate-controlled waiting area with capacity for 200 people
  • Real-time information about taxi availability
  • Multilingual passenger assistance staff

Types of Transportation Available

  • Certified official taxis
  • Vans for large groups
  • Shuttle service to popular beaches
  • Organized tours with scheduled departures

Commercial Services Improvements

The commercial area also received important updates:

  • New duty-free shops with local products
  • Certified jewelers with authentic amber and larimar
  • Restaurants and bars with Dominican gastronomy
  • Expanded souvenir shop with local crafts
  • Pharmacy and emergency medical services

Exclusive Experiences

Amber Cove now offers unique experiences within the complex:

Pool and Beach Club

  • Access to freshwater pools
  • Swim-up style water bar
  • Private cabanas (advance booking)
  • Loungers and umbrellas

Entertainment

  • Live cultural shows
  • Merengue dance demonstrations
  • Live tropical music
  • Artisans working in real-time

Sustainability

The improvements also include ecological initiatives:

  • Solar panels for clean energy
  • Recycling stations throughout the complex
  • Reduction of single-use plastics
  • Gardens with native plants

Hours and Access

  • Operating hours: During cruise arrivals (generally 8:00 AM - 5:00 PM)
  • Access: Exclusive for cruise passengers
  • Available services: All days when ships are docked

Connectivity

A highly requested improvement by passengers:

  • Free high-speed WiFi throughout the area
  • USB charging points in rest areas
  • International roaming service available

What Passengers Say

The first reviews from cruise passengers who have visited after the improvements are extremely positive:

“The new taxi area is incredible. We didn’t have to wait at all and everything was very organized.” - Sarah M., United States

“The air-conditioned rest areas are a lifesaver when you return from excursions. Excellent addition!” - Hans K., Germany

Next Steps

Amber Cove authorities have announced they will continue investing in improvements during 2026, with plans that include:

  • Restaurant area expansion
  • New excursion options within the complex
  • Adventure zones with zip-lining and climbing
  • Dock improvements to accommodate larger ships

Is your cruise arriving at Amber Cove? Check our passenger guide to make the most of your visit with all these new improvements.